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Trade Program

 

 

  Trade Program Benefits

Setting up a trade account is fast and easy. Contact us today to become a trade partner and enjoy numerous benefits like trade discounts, product consultations, and logistical support.

Trade customer benefits:
  • Discounted pricing and bulk discounts
  • Dedicated 1-to-1 sales representative:
  • No storage fees for 3 months, reduced long-term storage fees
  • Lower return shipping fees
  • Extended customer service windows for returns and claims

 

 

Pre-Order

A pre-order is manufactured just for you or is in the process of being manufactured and allows you to save 40% since we can cut out any storage and warehousing fees.
Our specialized team will start handcrafting it for you and deliver it in just 2-12 weeks. The lead time should show on the page next to the Pre-Order option, feel free to chat with us to confirm it. The standard in the furniture industry is over 20 weeks.
If you have any questions, our team will guide you through the ordering process.

TESTIMONIALS

The team was a pleasure to work with - customer service, workmanship, and quality are outstanding. 8 weeks lead time is actually fast for the furniture industry!
-Suzanne Palmer

Being able to customize the color of my furniture was key for us. We placed a custom order, got the colors we needed, and saved big compared to in-stock items. Great experience overall, 12 weeks was worth it!
-Richard Eaton

PRE-ORDER POLICIES

Custom-made items are put in production within 48 hours after the order is placed.
Pre-orders are not able to be returned or refunded based on buyer’s remorse.
The following terms will apply:

  • Full payment is required for pre-orders.
  • Order can be cancelled within 48 hours without fees.
  • After 48 hours, cancellations will require a 20% fee from the customer.
  • After two (2) weeks a pre-order is placed, the order cannot be canceled, and ManhattanHomeDesign.com will have the full right to receive full payment for the order placed for the pre-order item.