The following terms and conditions apply for the use of this website and outline the legal responsibilities between you and By placing an order on our online store you confirm that you have read, understood and agreed to these terms and conditions. Please, do not hesitate to contact us if you have any questions in relation to the following.


Once you have placed an order we will send you an email with your order details. Please contact us via email for clarifications / latest information.  


Products in stock will be shipped out within 1-3 business days, unless otherwise specified on the product page or elsewhere. Products that are en-route from our manufacturer ship within 4-6 weeks.  Products that are in production ship within 6-10 weeks. is not responsible for delays due to inclement weather, strikes or inconvenience from the supplier. If at any time you would like to check the status of your delivery, send an email to and we will provide a response within 24 business hours.


Once the order is placed and payment is authorized your order will be regarded as confirmed. 

We do offer a cancelation policy if you cancel your order before you receive the tracking information.  We ship our products as quickly as possible and in some cases ship the product within the same day of the confirmed order.  If you cancel your order after having received your tracking information, you will be responsible for all shipping costs and a 15% re-stocking fee.  In the event you cancel your order before the item has shipped, you will receive a full refund. 

Once an order is cancelled by the customer, the company will refund the agreed amount within 7-14 business days.


Our aim is that you are satisfied with everything you purchase from our online store. If this is not the case, you can return your product within 7 days of the delivery date. The product must be in its original packaging, unused and undamaged and you will receive a refund, minus original shipping costs and a 15% re-stocking fee. We do not cover the return transportation costs, nor carry responsibility for the return shipping of the product.  Should the product arrive damaged at our premises we will deduct the according amount from the refund.

If you would like to return the item, please send an email to for a RMA number and the next steps on returning your item. 

The refund will be processed within 10 business days once the product has been returned to our premises and after the inspection has confirmed the product is in its original condition. 

If you receive a faulty, damaged, or incorrect product and the defect of the product was not caused by you, such as improper handling of the shipper, temperature or weather conditions we will arrange a suitable solution depending on each specific case circumstances. 


Freight Deliveries:  In the unlikely event of freight damage, we ask that you do your part and inspect the package for damage or shortage.  Prior to the delivery company leaving, you must inspect all contents of delivered boxes and note any freight damage on the delivery receipt and reject the package.  Please note on delivery receipt “item damaged in transit” and list the specifics.  Once the package is rejected, it will be on its way back to and you will be sent a replacement as quickly as possible.  If you do not inspect the contents of the cartons and note the damage on the delivery receipt, we are not able to file a claim for your, nor honor a replacement or refund.  

FedEx or Small Carrier Deliveries:  Upon delivery, if the packaging is visibly damaged, please take a look at the contents.  If the extent of damage requires a full replacement item, please reject the package.  If a small damage (such as a handle, caster, button or any other small piece) has occurred, accept the package and we will send a replacement piece as quickly as possible.  If damage is found after delivery, please email within 24 hours.  All claims MUST be made within 24 hours of receipt of merchandise. Customer is responsible for inspecting merchandise contents and condition within those 24 hours.

Local Deliveries:  Upon delivery, please inspect the item and note any damage on the delivery receipt.  If there is significant damage and a full replacement item will be needed, please reject the package.  If a small damage (such as a handle, caster, button or any other small piece) has occurred, accept the package and we will send a replacement piece as quickly as possible.

Freight Deliveries: For residential freight deliveries, the freight company will call prior to delivery to set up a delivery appointment.  If you miss your delivery appointment, a new appointment will be made and you will be charged a $75 re-delivery fee. 

FedEx or Small Carrier Deliveries:  FedEx or any other small carrier will make three attempts to deliver the item.  If you are unable to accept delivery, call 1.800.Go.FedEx to make further arrangements.  If the item is sent back to our warehouse, you will be responsible for the additional re-shipping/delivery charges.  You will also be charged a $50 re-shipping fee to cover warehouse and administrative costs. 

Local Deliveries:  For local deliveries, you will be emailed a 3 hour time frame 24-48 hours prior to delivery.  If the given time frame does not work for you, please notify us immediately.  If you miss your delivery time frame, we will set up a second appointment and you will be charged a $75 re-delivery fee. 


We do outsource the shipping of our products to reliable and well-known logistics companies. As such, we do not handle your products directly.

Shipping is not serviced by  If not otherwise requested, the ordered goods will be handed over on your behalf to a transport company. 

As soon as product(s) have been handed over to the transport company the responsibility for coincidental damage or degradation of the ordered goods is transferred to the transport company.


When your order is placed your card will be authorized for the full amount of the order.  Once the item has shipped, the card will be charged.

For pre-orders and custom orders, the card will be charged in the full amount at the time of the order. 

For orders that request delayed shipping, the card will be charged in the full amount at the time of the order.

WARRANTY products undergo a series of rigorous quality control inspections to confirm the excellence of the product that will be shipped to you. 

We offer a one-year warranty on all of our products and in that period we will replace any manufacturing defect. The warranty does not cover general wear and tear.

PRIVACY POLICY respects the privacy rights of its online visitors and recognizes the importance of protecting information provided from them compliant to the guidelines of the Data Protection Act (1988).


Reasonable variations in the color or in the dimensions are not considered as a defect. We cannot accept any responsibility of any variation in color caused by your browser software or computer system. 

We use high quality materials.  Some of them have natural character, which may not be considered as a defect.  This includes variations in shade, texture, color or grain.   


The content of the website and its related pages including text, images, logos and other materials are the copyright trademark and registered trademark of


All domestic and international orders are subject to the governing laws of the State of New York. By purchasing an Item, you agree to be bound by our terms and conditions including privacy policy, and all our return and exchange Terms. (Unpaid items and Credit Card Fraud cases will be prosecuted to the fullest extent of the law) is an established business in the State of New York , USA . You agree that this agreement and your use of this Site are governed by the laws of the State of New York, USA . You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in New York, NY, USA in all disputes (a) arising out of, relating to, or concerning this Site and/or this agreement, (b) in which this Web Site and/or this agreement is an issue or a material fact, or (c) in which this Web Site and/or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Web Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. has endeavored to comply with all legal requirements known to it in creating and maintaining this Web Site, but makes no representation that materials on this Web Site are appropriate or available for use in any particular jurisdiction. Use of this Web Site is unauthorized in any jurisdiction where all or any portion of this Web Site may violate any legal requirements and you agree not to access this Web Site in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk and, if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall govern such use.

With the prior agreement of, any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this agreement shall be decided by binding arbitration in accordance with the Rules of the American Arbitration Association and any such arbitration proceedings shall be brought and held in New York, NY, USA. The decisions of the arbitrators shall be binding and conclusive upon all parties involved and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction. You agree that may at any time and without notice change the terms, conditions and notices under which this Web Site is offered. You agree that no joint venture, partnership, employment or agency relationship exists between you and as a result of this agreement or your use of this Web Site.'s performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by with respect to such use.

This agreement and terms of sale constitute the entire agreement between you and with respect to this site. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and with respect to this Web Site. No modification of this agreement shall be effective unless it is authored by or its affiliates, or unless it is physically signed in ink by a officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of this web site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by in printed form.